Home > Uncategorized > WSUS isn’t downloading updates or other problems

WSUS isn’t downloading updates or other problems

1) run:

"C:\Program Files\Update Services\Tools\wsusutil.exe" checkhealth

2) Check application event log for errors related to wsus.

3) Fix those errors:

Self-updating failed?

  • Check there is an IIS site running on port 80 and that the site has the Self-update Virtual Directory configured.
  • Both sites should not use SSL (unless the cert chain bound is completely trusted locally and by all your target clients), anonymous access should be allowed, the user should have it’s password set, and read access to the files.
  • Run wsusutil.exe checkhealth until you see that all is well. Remember to restart wsusservice and w3svc (where applicable) will help.

4) To trigger a download for any WSUS DB update entries who’s associated files are not downloaded:

"C:\Program Files\Update Services\Tools\wsusutil.exe" reset

“Checks that every update metadata row in the database has corresponding update files stored in the file system. If update files are missing or have been corrupted, WSUS downloads the update files again.”

Except this to take a minute and for your SQL DB to have some I/O although the command will return close to immediately.

Allow the backend process to run. Check C:\Program Files\Update Services\LogFiles\SoftwareDistribution.log for “read N UpdateIDs from DB in T ms”

5) Still nothing downloading?

net stop wsusservice
"%programfiles%\Update Services\Setup\ExecuteSQL.exe" -S %Computername%\MICROSOFT##SSEE -d "SUSDB" -Q "update tbConfigurationC set BitsDownloadPriorityForeground=0"
net start wsusservice

Some errors:

2013-03-13	19:34:39:329	 832	16c0	DnldMgr	Regulation: {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 744F9366-C308-44B2-8542-CA31C229179D is "Priority" regulated and can NOT download. Sequence 8249 vs AcceptRate 7295.
2013-03-13	19:34:39:329	 832	16c0	DnldMgr	  * Update is not allowed to download due to regulation.
2013-03-13	19:34:39:329	 832	16c0	DnldMgr	Regulation: {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update 744F9366-C308-44B2-8542-CA31C229179D is "Priority" regulated and can NOT download. Sequence 8249 vs AcceptRate 7295.

Reference:

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