Home > Uncategorized > Windows: Locally attached printer not available on Remote Desktop session

Windows: Locally attached printer not available on Remote Desktop session

Unsure whether this also applies to XP clients, but I had a user who wanted to be able to print to his home printer when he was using a Remote Desktop connection to access his work PC. Not that uncommon.

Now anyone knows that Remote Desktop will attempt to install the printer driver over the RDP connection, and if it doesn’t (the user isn’t a local administrator on their RDPed to PC, or the driver for the OS is unavailable), an administrator then needs to log onto the RDPed to PC and install the driver.

Well, I did that; and it wasn’t working. I spent a good hour with the guy on the phone, for who I already promised it would work next time he tried, with no luck.

The problem(s)?
1) He is using Vista at home, therefore it’s safe to say the XP driver is not available in the Additional Drivers on his Vista machine.
2) Even after installing the driver, it still wasn’t working

The solution?
1) Install the driver on the RDPed to PC.
2) Have the user log on from home, use GenControl or another remote control solution to hop in on their session.
3) Install the printer (print device) on their RDPed PC locally, leave the port as LPT1.
4) Reset the port of the printer (print device) to each TS00X port, and send a test job until you find the proper port.

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